Legal Information

Website Terms of Use

Last update 12-10-2022

  • Introduction

  1. By accessing and using https://keenetic.com or with another domain extension ("Website"), which is owned by Keenetic GmbH, Berliner Straße 300b, 63067 Offenbach am Main, Germany (collectively, "we", "our" or "us" or "Keenetic") and its services, as a user, you are deemed to have accepted the terms of use ("TOU") and to be bound by all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The terms “user” or "you" or "your" refers to any individuals who, by any reason or for any purpose, use this Website. If you do not agree with any of these terms, you should not use or access this Website and its services.

  2. Please also note our Website Privacy Notice (“WPN”) which informs you how Keenetic processes personal data about you when accessing and using the Website.

  3. It is your responsibility from time-to-time to check the WPN and TOU for changes or modifications. Keenetic may change the content available on this Website or the products mentioned at any time without notice. Your continued use of this Website and its services following the posting of changes or modifications will mean that you accept any changes or modifications in the WPN and TOU.

  • General Disclaimer

  1. This Website and its content are provided for your convenience only for the purposes of providing information about Keenetic's products ("Products") and services, such as marketing and advertisement ("Services").

  2. Keenetic provides users with access to this Website, as well as other services that may be introduced from time-to-time. Access to this Website may involve third party fees (such as internet service provider or airtime charges). In addition, you must provide and be responsible for all equipment necessary to access this Website.

  • Product Availability

  1. The availability of the Products and Services described on this Website, and the descriptions of such Products and Services, may vary in your country. Please consult with Keenetic's local sales representatives or agents if specific products and/or services cannot be found.

  • Accuracy of Content

  1. We make reasonable efforts to update the information on this Website, Keenetic assumes no obligation or responsibility regarding the accuracy of the information whatsoever. Keenetic makes no representations, no warranties, and no guarantees, whether express or implied, that product specifications, pricing, or other content relating to its Products and/or Services are complete, accurate, reliable, current, or error-free.

  2. We do not guarantee the accuracy of the colour or design of the Products on this Website. We have made efforts to ensure that the colour and design of our Products are displayed as accurately as possible on this Website.

  3. In the event of any errors relating to pricing or specification, we have the right to refuse or cancel any order at our sole discretion.

  • Use of Site & Products and / or Services

  1. You agree to use this Website for legitimate purposes and not for any illegal or unauthorized purpose, including without limitation, in violation of any intellectual property or privacy laws.

  2. You agree to not to use this Website to conduct any activity which would constitute a civil or criminal offence, or violate any laws. You agree not to attempt to interfere with this Website's network or security features or gain any unauthorized access to our systems.

  3. We reserve the right to refuse registration, terminate accounts, remove and edit content, or cancel orders at our sole discretion. Keenetic is not be liable for any damage, losses, costs, or expenses arising out of the termination of any part of the Services, to you or to any other party.

  4. We reserve the right to do any of the following at any time, without notice and without giving any reason (i) remove this Website for an indefinite period of time or cancel this Website (ii) modify, suspend, interrupt, or terminate operation of or access to this Website, or any portion of this Website, whether to perform routine or non-routine maintenance, error correction, other changes, or otherwise, and (iii) modify or change this Website. Users acknowledge and accept that we shall not be liable to any party for all or any of the actions referred to in this paragraph, or otherwise.

  5. We do not guarantee that no viruses or other contaminating or destructive properties may be transmitted through this Website, or that no damage will be caused to your computer, tablet, telephone, or any other devices.

  6. In the event that we believe (for any reason) that there is any breach or possible breach of the TOU or WPN, or any other relevant policies stipulated by us, we are entitled to take legal action against those who are in breach. If we do not act or have deferred action in relation to any breach, this does not mean that we have surrendered/waived our right to do so.

  • Exclusion of Liability

  1. You assume all responsibility and risk with respect to your use of this Website, which is provided "as is" without any warranties, guarantees, representations, or conditions of any kind, either express or implied, with regard to information accessed from or via this Website.

  2. We do not guarantee that unauthorized third parties will never be able to circumvent our security measures, or use your personal information for improper purposes. You acknowledge and accept that you provide your personal information at your own risk. If there is unauthorized use or any other breach of security of which you become aware, Keenetic is not liable to you for any loss or damage arising.

  3. We are not responsible for the content available on or the set-up of any hyperlinks, websites or resources (“External Sources”) which are linked to this Website. Access to and use of External Sources are entirely at the your own risk and subject to any terms and conditions of the External Sources' providers ("External Parties"). The hyperlinks in this Website to these External Sources are provided merely for convenience. We do not guarantee the quality, standard, or quantity of products, or services provided by the External Parties, nor shall we be deemed to control, endorse, recommend, approve, guarantee, or introduce any External Parties, or have any form of cooperation with them.

  4. We reserve the right to terminate any hyperlink or linking programme at any time without notice or giving any reason. Unless otherwise expressly specified or agreed, we are not a party to any contractual arrangements entered into between the you and the External Parties.

  5. Keenetic (our officers, directors, employees, agents, representatives, shareholders, predecessors, and successors) are not responsible or liable for any loss or damages or indemnification (including by negligence or gross negligence) whatsoever and howsoever arising, or resulting from or caused by (whether direct, indirect, special, consequential or incidental to) the ability to use, inability to use or improper running of this Website or content being unable to be downloaded, or lost internet connectivity, or interruptions, delays, defects, or omissions that may exist in the service, information, materials or other content provided in this Website or any external mobile applications or websites so hyperlinked to this Website or their content. Communications or transactions may be subject to interruption, transmission blackout, delay, or failed transmission, and incorrect, erroneous, incomplete or lot data transmission. We will not be liable for malfunctions in communication facilities not under our control that may affect the matters in these TOU.

  6. You have the sole responsibility for ensuring adequate protection and back-up of data, information and/or equipment, and for undertaking appropriate precautions to scan for computer viruses or other destructive properties.

  7. We make no representations or warranties or guarantees as regards to the accuracy, functionality, or performance of any third party software that may be used in connection with this Website.

  • Intellectual Property

  1. We are the owner or the licensee of all intellectual property rights on this Website, and of the material published on it. Without prior written consent of Keenetic, any content on this Website should not be reproduced, distributed, or otherwise used in any medium for any purpose. When any information [or software] is downloaded from this Website, you agree that you will not copy or remove or obscure any copyright or other notices contained in any such information [or software]. All trademarks and logos displayed, mentioned or otherwise used on this Website are the property of Keenetic. All such rights are reserved.

  • Applicable Law and Jurisdiction

  1. These TOU are governed and construed in accordance with the laws of Germany. As a Website user, you agree to submit to the exclusive jurisdiction of Germany with respect to any legal proceedings that may arise in connection with the Website or any of our Products and/or Services, or from a dispute as to the interpretation or breach of these TOU and/or WPN.

  • Severability

  1. If any term of these TOU or WPN are found to be illegal, invalid or unenforceable in whole or in part, under any ordinance or rule of law, such term or part shall to that extent be deemed not to form part of these TOU and WPN, and the legality, validity or enforceability of the remainder of these TOU and WPN shall not be affected.

  • Language Versions

  1. In case of discrepancies between the English and other versions of these TOU and WPN, the English version shall apply and prevail.